cus·tom·er /ˈkʌstəmə $ -ər/ ●●● S1 W1 noun [countableC]1 BBTBUYsomeone who buys goods or services from a shop, company etc 顧客,客戶We aim to offer good value and service to all our customers. 我們力求爲所有的客戶提供物有所值的商品和服務。
We’ve had several letters from satisfied customers. 我們收到了幾封顧客表示滿意的來信。
customer service/careMany of the banks offer a poor level of customer service. 這些銀行中有許多家服務質量很差。
He’s one of our regular customers. 他是我們的一個老主顧。
best/biggest/largest customer (=the person or company who uses a shop or company the most) 最好/最大的客戶
2. awkward/tricky/tough etc customer HELPsomeone who is difficult to deal with because they behave in a deliberately unhelpful way 難對付的家夥 → cool customer at cool1(3)awkward/tricky/tough etc customer• He looks a tough customer to deal with.• A tough customer, a man to be reckoned with.• But the tough treatment was only for tough customers.• He's overcome some genuinely tough customers, but Gimenez was abject.• But he'd take on some one like Glenda Grower, who's a much tougher customer.• The next, you're making speeches to the wind. Tricky customers, ordinary people. n COLLOCATIONSADJECTIVES/NOUN + customer a regular customerMy business quickly built up a base of regular customers.
a good customer (=who buys a lot from you, or uses your service a lot)Good products attract good customers.
a major/big/large customer (=who is important and buys a lot)America is a big customer for Japanese goods.
a loyal customer (=who has been a customer for a long time)Some of our loyal customers have been coming here since the store opened.
a satisfied customer (=who is pleased with your goods or service)Satisfied customers will return again and again.
a potential/prospective customer (=who might become a customer in the future)It’s very important to establish contact with potential customers.
a business customer (=customers that are businesses)the bank’s major business customers
existing customers (=that you already have)We want to improve our service for both new and existing customers.
verbsdeal with a customer (=do business with or talk to a customer)He has a lot of experience in dealing with customers.
serve a customerEvery day the shop serves around 800 customers.
attract customers (=get more customers)The Internet is a great way to attract new customers.
keep/retain customersKeeping prices low helps to retain customers.
lose a customerThe company has lost some big customers in the last two years.
customer + NOUNcustomer service/care (=serving and looking after customers)Our aim is always to raise the level of customer service.
customer relationsStaff are given training in customer relations.
customer satisfaction (=how pleased customers are)The firm carried out a survey of customer satisfaction.
customer demand (=the amount of something customers want to buy or use)It’s important to respond quickly to changing customer demand.
customer complaintsMy job is to handle customer complaints and enquiries.
THESAURUScustomer someone who buys goods or services from a shop or company 顧客,客戶Customers were waiting for the shop to open. 顧客在等待商店開門。
The bank is one of our biggest customers. 這家銀行是我們的最大客戶之一。
client someone who pays for a service from a professional person or company 〔專業人士或公司的〕客戶He has a meeting with one of his clients. 他要會見一位客戶。
The company buys and sells shares on behalf of their clients 這家公司代理客戶買賣股票。
shopper someone who goes to the shops looking for things to buy 購物者The streets were full of Christmas shoppers. 街上全是爲聖誕節購物的人。
guest someone who pays to stay in a hotel 〔酒店的〕賓客,旅客Guests must leave their rooms by 10 am. 客人必須在上午10點之前離房。
patron /ˈpeɪtrən/ formal a customer of a particular shop, restaurant, or hotel – usually written on signs 〔某個商店、餐館或賓館的〕顧客〔通常寫在標志牌上〕The notice said ‘Parking for Patrons Only’. 告示上寫着“顧客專用車位”。
consumer anyone who buys goods or uses services – used when considering these people as a group who have particular rights, needs, or behaviour 消費者Consumers are demanding more environmentally-friendly products. 消費者需要更多環保的産品。
the rights of the consumer 消費者權利
nThe law is designed to protect consumers who buy goods on the Internet.
market the number of people who want to buy a product, or the type of people who want to buy it 市場〔指想要購買某一産品的人數或人群類型〕The market for organic food is growing all the time. 有機食品的市場越來越大。
a magazine aimed at the youth market 針對年輕人市場的雜志
clientele /ˌkliːənˈtel $ ˌklaɪənˈtel, ˌkliː-/ formal the type of customers that a particular shop, restaurant etc gets 〔某種類型的〕顧客The hotel has a very upmarket clientele. 這家酒店擁有非常高端的客戶。
They have a wealthy international clientele. 他們擁有一批來自世界各地的有錢客戶。